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Totally free 30 Day Returns & Resizes

If for any explanation you are not contented with your purchase, simply just return it inside of 30 times for an trade or full refund. At A single2Three Jewellery, we supply complimentary 30-working day returns, so that you can make confident your acquire is just right.

Be sure to take note we do not take returns or exchanges for:

* tailor made orders

* products on sale

We present just one complimentary resizing for our conventional ring models. You should note our dainty and eternity rings cannot be resized due to their layout. Just after 30-working day interval complimentary resize interval, rings can be resized for a fee when within jeweler’s advised sizing selection. For extra information and facts, please never be reluctant to connect with to speak to our jewellery marketing consultant.

The returned objects must be in their initial, unworn problem. Owing to their customized nature, the following orders are nonreturnable: merchandise that have been modified, engraved, or resized objects that have previously been exchanged and tailor made-developed jewellery. 

We consider pride that our jewelry is developed with fantastic standards!

How to Return an Purchase

1. Contact our jewellery marketing consultant to receive request your transport return.

2. Prepare your product: for all returns and exchanges, contain all initial packaging and accompanying supplies, such as the packing slip and all diamond certificates (a $ 100 alternative rate for every certificate will be charged if not). For resizes, do not include unique certificates and accompanying products. For protection reasons, do not compose jewellery, diamonds or other similar words and phrases any where on the bundle.

3. Shipment and Insurance policies: For your benefit, we endorse making use of the unique packaging from your buy. Place the ring/jewellery box inside of the medium box. Location the medium box within the bigger box. Obtain a USPS receipt to validate that the product has been transported – this receipt will act as proof of insurance policies.

Refund System

Just after we get the returned order, our Good quality Assurance division will inspect and confirm the condition of the item. Returns take roughly 7 company days to system on receipt of the item. Refunds will be issued via the technique of payment utilised in the unique invest in, or by verify if the original payment approach was financial institution wire. For all credit score card refunds, be sure to allow 1 month-to-month billing cycle in purchase for your credit history to show up.

Any returns displaying indicators of don or those that have been engraved, altered, resized, or damaged in any way will not be approved for return. Improperly packaged or uninsured things will be refused receipt.

If you have any questions about our return process, be sure to speak to us.